If you are experiencing trouble with Canvas, here are a few things you can try.
1. Be sure you're logging into temecula.instructure.com This is the only way students can access Canvas.
2. You must use your EXACT student Google login credentials. Include the "@tvusd.us".
3. Canvas can be temperamental. If you're logged into Google, your password works fine, but Canvas may tell you it's wrong. Try entering it over and over about 4 or 5 times. Most of the time, this works and the system will let you in.
4. Use Google Chrome as your web browser. Other browsers do not work as well with Canvas.
5. Mac users: You will need to use Google Chrome, not Safari, as your web browser.
6. If Canvas says to "authorize" certain Google assignments, make sure your Google account is registered to your Canvas account. You can either click "authorize" or do this in Canvas under Settings.
7. Clear your browser history, delete cookies, and clear the cache.
8. If you are using a personal device, make sure you are logged into your school Google account. If you are still in your personal account you will have trouble with websites and Google assignments.
Please try these steps and if you're still experiencing problems, contact Mrs. Gandy at (951) 695-4200 ext.22039 or cgandy@tvusd.us.
